995bft's Privacy Policy — Your data is safe with us

Welcome to 995bft. We are a licensed online gaming platform built with Bangladeshi players in mind. Protecting your privacy is not just a legal obligation for us — it is the foundation of how we do business.

This Privacy Policy ("Policy") explains what information 995bft collects, why it is collected, how it is used and stored, and what your rights are. We are committed to full transparency and do not engage in any hidden data-sharing practices.

This Policy applies to the 995bft website, mobile app, and all digital services. Once you navigate to a third-party site, that site's own privacy policy will apply and 995bft will not be responsible for it.

1 What Information We Collect

995bft collects information in several ways. The details are outlined below:

Registration & account information:

• Full name, date of birth, nationality.
• Email address, phone number, and current residential address.
• Username and password (stored in encrypted form).
• Copy of national ID, passport, or other identity document (for KYC verification).

Financial Information:

• Payment method details (Mobile Banking, Nagad, Rocket number, or bank account information).
• Transaction history — records of deposits, withdrawals, and bonuses.

Automatically Collected Data:

• IP address, browser type, and operating system.
• Page visits, clicks, and session duration.
• Data obtained from cookies and tracking technologies.
• Device identifiers and location data (if permission is granted).

Gaming activity data:

• Betting history, win/loss records, and preferred games.
• Gaming session duration and frequency.
• Self-set limits for Responsible Gaming.

2 How your information is used

995bft uses the information collected for the following purposes:

Your information is never sold to third parties. Limited data may be shared only with partners necessary for service delivery, as detailed in the section below.

3 Who your information is shared with

995bft may share information on a limited basis in the following circumstances:

• Payment processors: Transaction-related information is shared with payment gateway operators such as Mobile Banking, Nagad, Rocket, and banks in order to process payments.
• KYC Verification Providers: We work with licensed third-party identity verification providers to confirm your identity.
• Game software providers: Minimum necessary data may be shared with Live Casino, slots, and other game providers.
• Law Enforcement Agencies: Data may be required to be disclosed to regulatory authorities in response to lawful orders or investigations.
• Anti-Money Laundering: In cases of suspicious financial activity, information may be disclosed in accordance with international AML regulations.

4 Data storage & security

To protect your information, 995bft follows the highest industry-standard security measures:

• Encryption: All data is transmitted using 256-bit SSL/TLS encryption. AES-256 encryption is also applied to data at rest.
• Server Security: Our servers are hosted in ISO 27001-certified data centers with 24/7 monitoring.
• Access Controls: Only authorized personnel may access data on a need-to-know basis, and every access is logged.
• Password protection: Passwords are never stored in plain text; bcrypt hashing is used.
• Regular audits: Regular penetration testing is conducted by third-party cybersecurity specialists.

Retention Period: Your data is retained for a minimum of 5 years as required by law, both while your account is active and after it is closed. Financial records must be kept for up to 10 years in accordance with AML regulations.

5 Cookies & Tracking Technologies

995bft uses cookies on its website to enhance your browsing experience. Types of cookies used:

• Essential Cookies: These are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the site from functioning properly.
• Performance cookies: Used to analyze page load times, errors, and user behavior in order to improve the site.
• Functional Cookies: Remembers your language preference, theme settings, and login status.
• Analytical cookies: Collects anonymous statistics to understand user behavior.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Your Rights

As a 995bft user, you have the following rights over your personal information:

• Right to access: You have the right to know what information we collect and how it is used.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to restrict processing: You may request that the processing of your data be temporarily restricted under certain circumstances.
• Data portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications or profiling at any time.
• Withdrawal of Consent: You may withdraw your consent at any time; however, any processing carried out prior to withdrawal remains valid.

7 Protection of Minors

995bft strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal information from minors.

If a user is identified as a minor, their account will be closed immediately and all collected data will be deleted except where required by law. If you believe a minor is using 995bft, please notify our support team.

8 International Data Transfers

As 995bft operates in accordance with international standards, your data may in some cases be processed on servers outside Bangladesh. In such cases:

• We work only with countries or service providers that maintain adequate data protection standards.
• All international data transfers are governed by contractual data protection clauses.
• Third-party providers are contractually required to meet our privacy standards.

9 Steps taken in the event of a data breach

In the event of a data security breach, 995bft will take the following steps:

• The relevant regulatory authority will be notified within 72 hours of detecting the incident.
• Affected users will be notified by email as soon as possible.
• You will be kept fully informed about the nature of any breach, the type of data affected, and the steps taken in response.
• Immediate technical measures will be taken to minimize damage and prevent recurrence.

10 Policy updates & contact

995bft may update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email and the updated date will be published on this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.